1. Information We Collect

When you book a service through MountMyTV!, we collect personal information you provide directly, including your name, email address, phone number, and service address. We also collect booking details such as selected services, preferred date and time, and any notes you provide.

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm your service appointments
• Communicate with you about your booking
• Send booking confirmations and reminders via email
• Process payments for services rendered
• Improve our services and customer experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your booking details are shared only with the assigned contractor for the purpose of fulfilling your service appointment. We may share information when required by law or to protect our rights.

4. Payment Information

Payment transactions are processed through secure third-party payment processors (Stripe). We do not store your full credit card details on our servers. All payment data is handled in accordance with PCI-DSS standards.

5. Google Calendar Integration

Our contractors may optionally connect their Google Calendar account to sync service appointments. This integration only accesses calendar event creation on behalf of the contractor and does not access any personal data from your Google account.

6. Data Retention

We retain your booking and contact information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us directly.

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at the information below.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: